Download Easy FAX: Send FAX from iPhone 3.0.9 for iPhone/iPad by Must Have Apps directly from Apple Appstore. This app version requires iOS 4+ to be able to install and run.
I am SO angry I have emailed them twice and they have no customer service number to call. I sent ONE urgent fax they needed at my unemployment office and I didn’t cancel in time and they charged me for a WHOLE year which was over $100. I’m never going to use this Ap again!!!!! This is terrible! I need them to respond to me right away because this is wrong!!!
I got the app for the free trial. It couldn’t send the one fax I needed for work and then it was too late to cancel it. It bills you $100 for the year if you don’t cancel it by the way. I tried to reach support and received no response. I tried another fax thinking maybe if it works I’ll just offer to be everyone’s fax machine since I’m stuck with an app I can’t use and was charged all this money. The recipient never got it. I again reached out to support and have not heard back still. I am HIGHLY upset. I was charged $100 and can’t even get my necessary items to send. It would be one thing if it actually worked for me, but I can’t even Ben count on it for my correspondence regarding important items. Ridiculous. If anyone knows how to get in touch with support to figure out what’s wrong or get a refund, that would be fantastic.
I see no way to end my trial and the support emails just questions they don’t send . Little help please ?
They don not let you cancel on the app. It claims you don’t have an email connected to the iTunes account. BOGUS
Absolutely useless. Didn’t send on my first free fax. So I tried resending. Came back failed contact receiver to check fax is on and has paper. Did that to no avail. Then Apple/app charged me $7.99 weekly fee because I sent resend to the number. Still didn’t work. Since I had paid, I contacted the recipient explained what the app was saying, the subsequently gave me an alternative number to try. Did not work again failed. Trust me the problem wasn’t the fax number I was sending to because I went out to a fax service and guess what. Worked perfectly straight away. What a waste of time and money! Never again. Don’t buy it - instead give the money they would have gouged from to charity, much better spent there. Very frustrated and disappointed.
They say first fax is free and it is not. You must sign up for a month or year and pay. Then get the first fax free. Liars
You still get charged even when cancelling your subscription.
You’ve been warned! App will work for a short time. If you buy the annual subscription Easy Fax quits at the 61 day mark. So no refund. They don’t answer emails. They don’t answer in app messages. There is No phone support. So when the app stops sending/receiving faxes you have no recourse!
The app is fine but unfortunately my phone had to be factory reset and when I downloaded the app there’s no way to attach the fax # I purchased for $95.99. I contacted customer service 6 days ago with no response. This is not helping my business. Please advise.
Fax kept failing, I know the fax machine is working. Waste of money and I can’t get it back.