Download My Disney Experience 7.1 for iPhone/iPad by Disney directly from Apple Appstore. This app version requires iOS 4+ to be able to install and run.
Wait times KILL the experience!
Waited an hour… the ride broke. Waited another half hour- ride “half” broke resulting in a much longer wait time. Waited AGAIN another half broken.
I have been waiting for 45 minutes for the Chat Genie to respond! Probably take her more than that to answer my question!
Cast members are rude and it’s seems to be the norm. Wow.
It doesn’t let me login. It tells me that I have to reset every single time. I have already linked my tickets and reservations and when I go back in I have to repeat the process. It’s so frustrating. This is not the experience of my first visit to Disney World to start off this way
The app is way too crowded. It’s difficult to find things due to the abundance of pop ups. Also it was a nightmare just to purchase the Genie, by the way its the PURPLE bar when scrolling. Lastly, several time we booked a reservation for a ride and we received a confirmation but it was not there when we went to My Day. Like i said, its a terrible app. Come on Disney, you can do better. Enjoy!
Bought the genie service and can on a weekday to avoid lines and nothing but long lines and genie is almost worthless
Shouldn’t make ppl wait 10/15 minutes for a pretzel through the mobile app. You need to fixed this problem
This is difficult to navigate. I’m getting too much info. I just want to get a lightning lane pass.